Privacy Policy
Last updated: March 2026
1. Introduction
Welcome to Desipops ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Service").
2. Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Name, email address, and phone number
- Delivery address and billing information
- Payment details (processed securely via our payment provider)
- Order history and preferences
Usage Data
We automatically collect information about how you interact with the Service, including device information, IP address, browser type, pages visited, and usage patterns.
3. How We Use Your Information
We use the collected information to:
- Process and fulfil your orders
- Provide, operate, and maintain our Service
- Send order confirmations, shipping updates, and support communications
- Improve and personalise your shopping experience
- Send promotional offers and product updates (with your consent)
- Detect, prevent, and address fraud and technical issues
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with trusted third-party service providers (such as payment processors and delivery partners) who assist us in fulfilling orders and operating the Service. These parties are bound by confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at hello@desipops.com.
8. Cookies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@desipops.com
- Phone: +91 901 680 11 01
- Address: 2072 Machrimar Rd, Sola Area, Bilasa 410401